Water Damage Under Leaking Toilet
We called on Memorial Day and Kelly calmed our concerns over the phone & gave us some action steps. He came out a few days later, assessed the water damage, and gave us some great advice. No charge! On time, great service...if we ever run into this type of issue again, we will be calling Fast Help!
We had a leak with a window that flooded our basement. Though we had another contractor remove carpeting and dry out the area when it happened, I was concerned about mold. I wanted to access the situation before redoing the basement.
I called and explained I was a new to this type of service and Kelly explained in detail what they do and how the appointment would go. He was able to come out the next day and was on time. After learning more about our issue and walking through and visually inspecting most of my basement, not just the area by the leak, he explained that we didn't appear to have a mold issue. He took time to educate on basement moisture levels, and said we could spend more to get an air quality test, but it appeared to be something we could address ourselves. He also gave recommendations for what we could do ourselves now and in the future to keep our basement mold and bacteria free and dry. If you're looking for honest professionals who are looking to serve customers versus just selling you a something you may not even need (as I've experienced many times over as a homeowner), call Fast Help.
I really appreciate the professionalism of Ben, Brandon, and Justin when they worked on my basement. Initially, Ben took reading of moisture and humidity in the basement. He listened to my description of what happened and where the water was coming in. He was able to locate the origin of the water and suggest a remedy. The three gentlemen were very clean and neat with the job and answered my many questions. I am extremely satisfied with the work they did and would definitely hire them again.
After returning from an out-of-town weekend, we found water in our basement from a clogged downspout. After calling several restoration companies that were unavailable, I called Fast Help. They were at my house in no time and completed the job quickly. They were courteous and polite and were respectful of our interior. I can't say enough good things about them and would use them again in a heartbeat. Thanks, Fast Help!
Fast Help was the only contractor who called back and quoted the sewage/crawl space cleanup with confidence. They had more challenges than anticipated, and the job took longer than expected. However, the technician stayed in communication with me and stuck to the original quote. I am amazed at the job Fast Help did.
Jerry at Fast Help was the only contractor that called back and quoted the sewage/crawl space clean up with confidence. No one else wanted to quote the job nor knew of the technique Jerry was using. I only received verbal quotes at more than three times what Jerry quoted. Jerry had more challenges than he anticipated and it took longer. However, he was upbeat and stayed in communication with me. Also, he stuck to his original quote. The job is complete. I am amazed at the job Jerry did.
Fast Help did a terrific job with our basement cleanup. They demonstrated the highest degree of professionalism, integrity, and courtesy. They answered all our questions in detail and explained every step of the process. I enthusiastically recommend Fast Help to everyone I know. It was a pleasure to work with them, even though the services were not the most pleasant (sewage cleanup in the basement). Thanks for a job well done!
Fast Help came out to assess water damage in our basement. They were friendly and honest.
They came out to assess the water damage in our basement. They were really friendly and honest.
Fast Help was very professional, courteous and knowledgeable. They explained everything involved with the cleanup and were careful to make sure my floors were protected. I would highly recommend their services. Thanks for the excellent services.
Fast Help is a true professional with intelligent, knowledgeable, friendly, courteous, and helpful technicians. Their handling of my laundry room flood evaporated my distress right along with the water. They responded to my request for help immediately. When they arrived, the technician explained everything he was going to do. He first took readings to determine where the water was in the walls and floorboards. He then removed almost everything from my laundry room and carefully set it in my dining room on top of plastic cover. He had to remove the baseboards as well, and he put those in my garage. Then he set up his equipment, which ran for four days and completely dried up the water. After that, he returned, removed his equipment, and sprayed everything with a nontoxic product that retards mold. I was completely satisfied with Fast Help’s services.
The recent rain and MSD's sewer line back up, caused flooding in my basement for the first time. Fast Help was very responsive to our needs and concerns about getting the basement cleaned. They showed up the following day and installed fans and a dehumidifier to dry the remaining water. After a few days with the humidity dropping to a preferred level, they returned and had the basement cleaned in an afternoon. I really appreciate their attitude and willingness to address our issues and concerns during the cleanup. Thank you!
I had only lived at my new house for 2 weeks when I discovered a leak in the basement that soaked my carpeting. I found Fast Help online and didn't know what to expect. They were awesome! They took my call late at night, showed up immediately the next day, and worked with me for 3 days until the problem was resolved. I asked a lot of questions, but they happily took the time to answer. I will recommend Fast Help to all my friends on Facebook and the standard review sites. Thank you, Fast Help!
Fast Help is aptly named! I called on a Saturday, had my called returned Sunday, they came out Monday, and the job was finished on Tuesday. Fast Help was very professional, did a great job, and the price was very fair.
Great Service. Great care. Very thorough. Very Professional.
Great experience all around and a great price.
I found Fast Help to be very professional and knowledgeable. They came with high tech tools and explained how and why they are used. They gave me sound advice and did a great job. They cleaned up after themselves and even helped cleanup after another sub-contractor. I call Fast Help anytime I need their services.
Fast Help was professional, informative, and incredibly helpful. They made a disastrous situation seem palatable and manageable. We wish everyone we dealt with was as pleasant and assuring. We will spread the good word and praise!
We could immediately tell that Fast Help was very competent and knowledgeable. They explained every step of the process and kept us updated. They were easy to contact and checked on us regularly. Fast Help was not only professional, but also very kind. They helped calm our nervousness about the whole situation by answering all our questions and concerns. We will absolutely recommend Fast Help to other people.
Fast Help was excellent! Courteous, friendly, and professional, they went above and beyond and did a great job. I would recommend Fast Help.
Fast Help was quick to get to our house on a Saturday night and help stop a problem from getting worse. Then, when our insurance wouldn't cover it, they did their best to keep the costs low while still taking care of all the issues. It made a bad situation a lot more bearable having someone helping us who really cared.
When I noticed that my basement was cooler than the rest of my house, I called Fast Help. They came to do an inspection, found areas where air was leaking out, and immediately made repairs. The house is cooler, and the air moves easier upstairs. Thank you, for the Fast Help!
I gave your name to my elderly parents who were having drain issues whenever they did laundry. Your company went to their house the same day that my mom called and took care of the problem in a timely manner. My mom was so impressed with the courtesy you extended, and I greatly appreciate the peace of mind you provided my parents that the problem was quickly resolved. Thank you!
Absolutely fast service by a very experienced technician who was friendly and polite. The problem was solved in no time at all. Thank you for a job well done!
I needed an emergency plumber a few hours before a family gathering. I called, they came out, and were able to clear the clogged kitchen sink in no time. The plumber was professional and knowledgeable. Thank you!
My kitchen sink was backed up, and I was worried that it was going to be a huge problem. I called, and they were there very quickly. They were able to fix my plumbing problems with no mess. I would highly recommend this company because they are professional, did quality work, and completed the job the right. Thank you for a great job.
Thank you for responding to our plumbing emergency that happened after business hours and on a holiday weekend. They responded in a timely and professional manner. I will be calling again for all our future plumbing needs and won’t hesitate to share our experience with family and friends.